بررسی رابطه بین رفتار شهروندی سازمانی، مدیریت کیفیت جامع و عملکرد شرکتهای صنعتی استان تهران

منابع فارسی

1-سیدجوادین، سید رضا ؛ رایج ، حمزه ؛ آقامیری ، سید علی؛ یزدانی ،حمید رضا ؛  بازاریابی درونی ، گامی در جهت بهبود رفتارهای شهروندی سازمانی و کیفیت خدمات : تحقیقی پیرامون شرکت گاز تهران بزرگ ، پژوهش های مدیریت در ایران – مدرس علوم انسانی ، دوره 14 ، شماره 2، تابستان 1389.

2-فتاحی ، مهدی ؛ اعظمی ، امیر ؛ رفتار شهروندی سازمانی : بیان تعریف ، عوامل ایجادکننده ، پیامدها و ارائه یک مدل اولیه ، اولین کنفراس ملی مدیریت رفتار شهروندی سازمانی ، تهران ، دانشکده مدیریت ؛ 1387.

3- قلی پور ، آرین ؛ طهماسبی ، رضا ؛ منوریان ، عباس ؛ بررسی تاثیر وفاداری حزبی بر رفتار شهروندی سازمانی در سازمانهای دولتی ، پژوهش های مدیریت در ایران – مدرس علوم انسانی ، دوره 14 ، شماره 2، تابستان 1389.

4-محقر ، علی ؛ معین نجف آبادی، فقیهه ؛ بیاضی طهرانبند، علی ؛ بررسی تأثیر فعالیتهای مدیریت کیفیت بر عملکرد سازمان­ها ؛ پژوهش­های مدیریت در ایران – مدرس علوم انسانی ، دوره 14 ، شماره 2، تابستان 1389.

5-مقبل با عرض ، عباس ؛ هادوی­نژاد ، مصطفی ؛ رابطه ادراک سیاست سازمانی و رفتار شهروندی سازمانی در دانشگاههای دولتی شهر تهران: تبیین نقش تعدیلگر معنویت سازمانی، پژوهش­های مدیریت در ایران– مدرس علوم انسانی ، دوره 15 شماره 2 ، تابستان 1390.

 

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