بررسی تأثیر استراتژی‌های مدیریت دانش بر نوآوری محصول و کیفیت خدمات با نقش متغیر میانجی نوآوری سازمانی

منابع

اخوان، آفرین، زبرجدی، مهدیه، و صدری اصفهانی، علی (1400). تاثیر فرهنگ سازمانی و فناوری اطلاعات بر بهره وری, کیفیت خدمات, رضایت مشتری و مدیریت تغییر از طریق مدیریت دانش (مطالعه موردی: بیمارستان شهید دکتر رهنمون یزد). طلوع بهداشت، 20(1)، 94-80.

امینی کرج آباد، مهسا، زحمتکش سردوراهی، مهدیه، سیادتان، محمد (1400). عوامل مؤثر بر ارتقای کیفیت خدمات گردشگری و نقش آن در وفاداری مشتریان هتل پرسپولیس شیراز. مجله گردشگری و اوقات فراغت، 11 (6)، 30-19.

پوراشرف، یاسان اله، احمدی الوار، زهرا (1396). بررسی ارتباط بین فرهنگ فروش با ارزش ادراک شده مشتری، فصلنامه کاوش های مدیریت بازرگانی، 9 (18)، 216-189.

دره شیری، مهسا، خیاطیان، محمدصادق، پناهی فر، فرهاد. (1398). بررسی نقش پارک های علم و فناوری در عملکرد نوآورانه شرکت های حوزه ICT.‏، نشریه چشم انداز مدیریت صنعتی، 9 (2)، 79-57.

رحیمی، اکبر، علیوردی زاده، حسین، محمودآبادی، سمیرا (1402). بررسی تأثیر مدیریت دانش بر چابکی سازمانی با تاکید بر نقش میانجی‌گری نوآوری سازمانی (نمونه پژوهش: سازمان های پروژه محور دفاعی)، مجله مدیریت راهبردی دانش سازمانی، 6 (2)، 52-21.

شفیعی، سلیمان، خادمی، رامین، و حریری، اردوان  (1400). مدیریت دانش مشتری و تأثیر آن بر کیفیت خدمات و رضایت­مندی مشتری؛ مطالعه مقطعی در بانک ملت استان کرمانشاه. مدیریت دانش سازمانی، 4 (13)، 219-187.

هانیه اختران (1394). بررسی تاثیر نوآوری محصول بر عوامل زنجیره تامین پایدار، پایان‌نامه کارشناسی ارشد، دانشگاه آزاد تهران، واحد جنوب.

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